Christopher Donaldson

In today’s competitive dental landscape, quality work alone isn’t enough to grow your lab. With dozens of labs offering similar services and turnaround times, how do you ensure yours stands out? The answer lies in building a strong, recognizable brand—one that communicates professionalism, consistency, and value to dental professionals. Whether you’re a newer lab or … Read more

Knowing when to expand your dental lab team—and how to do it—can significantly impact your efficiency and profitability. Whether you’re scaling operations, adding services, or simply trying to reduce burnout, the key is identifying the right growth strategy for your team. Should you cross-train current employees, hire new ones, or outsource certain functions? Making the … Read more

In a busy dental lab, time is more than money—it’s your competitive edge. Delays, inefficiencies, and miscommunications add up quickly, eating into margins and affecting client satisfaction. While many labs focus on growing case volume or adding new equipment, the biggest gains often come from addressing the bottlenecks already slowing things down. By taking a … Read more

In today’s digital-first world, the success of a dental lab isn’t just measured by the quality of its restorations—it’s also influenced by its reputation online. With more dentists researching vendors through Google and social media before reaching out, your lab’s online reviews and testimonials have become powerful marketing tools. By strategically gathering and using social … Read more

In the fast-paced world of digital dentistry, outdated equipment does more than slow down production—it quietly erodes profitability, efficiency, and client satisfaction. While replacing major equipment like mills, ovens, or scanners can feel like a heavy investment, keeping older machines too long may cost even more in the long term. Here’s a closer look at … Read more

In today’s digital-first world, a strong online presence is more than just a good-looking website—it’s about trust. For dental labs, where service quality and consistency are paramount, your Google reviews can be a make-or-break factor for potential clients. Here’s why they matter, and how your lab can use them to build credibility, boost SEO, and … Read more

With a network of dental labs as large as AmericaSmiles, communications with hundreds of lab owners provides us with unique insights into cost saving practices sometimes overlooked by management. Speaking with those in the industry it has become apparent that many operators are unaware of the necessity of a consistent proactive sintering oven cleaning regiment. … Read more

The Right Price Makes All the Difference When it comes to running a successful dental lab, pricing your services correctly is one of the most critical decisions you can make. Set your lab fees too high, and you risk driving clients to competitors. Set them too low, and your profits may not cover your costs, … Read more

If you want to maximize your partnership with AmericaSmiles, there are powerful tools and strategies available to help your lab grow, streamline operations, and stay competitive. Below are practical ways to leverage AMS resources for long-term success. Business Growth & Client Acquisition 1. Join the One Voice Program to Gain New Dentist LeadsAmericaSmiles assigns your … Read more

In an industry where precision, speed, and esthetics are everything, many dental labs feel caught between rising costs and increasing demands. Balancing quality and affordability has become a daily challenge—especially for small to mid-sized labs competing with large-scale operations. But here’s the good news: lowering your operational costs doesn’t have to mean cutting corners. With … Read more