Christopher Donaldson 
Earning a dentist’s business for a single case is a milestone—but turning that one-time case into a long-term, mutually beneficial relationship is where your lab’s growth and stability take root. In a competitive dental landscape, consistent, high-quality work is essential—but it’s not enough on its own. Dentists are looking for lab partners they can rely … Read more
Build Long-Term Relevance in a Fast-Changing Industry Dental technology is evolving at an unprecedented rate. New workflows, digital tools, and material updates are arriving at a pace that can easily outstrip day-to-day production demands. Labs that invest in continuing education don’t just stay informed—they stay useful. In a competitive market, staying relevant means staying up-to-date … Read more
Dental labs often focus on case quality, turnaround time, and communication—but there’s another powerful way to build lasting client relationships: hosting events. Whether it’s a CE course, a study club, or a simple open house, bringing local dentists together positions your lab as a resource, not just a service provider. More importantly, it helps build … Read more
In today’s competitive dental landscape, quality work alone isn’t enough to grow your lab. With dozens of labs offering similar services and turnaround times, how do you ensure yours stands out? The answer lies in building a strong, recognizable brand—one that communicates professionalism, consistency, and value to dental professionals. Whether you’re a newer lab or … Read more
Knowing when to expand your dental lab team—and how to do it—can significantly impact your efficiency and profitability. Whether you’re scaling operations, adding services, or simply trying to reduce burnout, the key is identifying the right growth strategy for your team. Should you cross-train current employees, hire new ones, or outsource certain functions? Making the … Read more
In a busy dental lab, time is more than money—it’s your competitive edge. Delays, inefficiencies, and miscommunications add up quickly, eating into margins and affecting client satisfaction. While many labs focus on growing case volume or adding new equipment, the biggest gains often come from addressing the bottlenecks already slowing things down. By taking a … Read more
In today’s digital-first world, the success of a dental lab isn’t just measured by the quality of its restorations—it’s also influenced by its reputation online. With more dentists researching vendors through Google and social media before reaching out, your lab’s online reviews and testimonials have become powerful marketing tools. By strategically gathering and using social … Read more
In the fast-paced world of digital dentistry, outdated equipment does more than slow down production—it quietly erodes profitability, efficiency, and client satisfaction. While replacing major equipment like mills, ovens, or scanners can feel like a heavy investment, keeping older machines too long may cost even more in the long term. Here’s a closer look at … Read more
In today’s digital-first world, a strong online presence is more than just a good-looking website—it’s about trust. For dental labs, where service quality and consistency are paramount, your Google reviews can be a make-or-break factor for potential clients. Here’s why they matter, and how your lab can use them to build credibility, boost SEO, and … Read more
With a network of dental labs as large as AmericaSmiles, communications with hundreds of lab owners provides us with unique insights into cost saving practices sometimes overlooked by management. Speaking with those in the industry it has become apparent that many operators are unaware of the necessity of a consistent proactive sintering oven cleaning regiment. … Read more
